OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
140 ratings and 98 comments received in the last 90 days.
20 April 2025
Helpfully staff
31 March 2025
It was an enjoyable experience.
25 March 2025
Yvonne is fantastic, she is very helpful and ensures I find the car that is correct for me. She is really friendly and professional throughout my experience.
24 March 2025
I absolutely love my new car. I was kept up to date with the car being built and delivered. Yvonne even sorted the transfer of my private reg.
19 March 2025
It would have been 5 but delivery was delayed so meant I had to re arrange insurance
18 March 2025
Wonderful service provided by the team at Douglas Park Mini in Hamilton. Very professional, provided excellent customer care from start to finish.
11 March 2025
The sales staff were first class and easy to deal with.
08 March 2025
Yvonne at mini Hamilton was fabulous. She is kind and puts no pressure on you to buy. She is easy to work with and tries to accommodate you as best she can.
05 March 2025
Great service from Lauren at Parks Hamilton this time.
11 May 2025
Because of the politeness of the gentleman who not only collected and returned my car this time.. He had done it last year too! So a good double delight
08 May 2025
Great service
06 May 2025
Everything went fine
05 May 2025
Very helpful and reliable.
04 May 2025
I like the video text message that showed and talked through the inspection. For customers with little car knowledge, provided valuable information. I felt that I trusted all of the information given. I will bring my Mini's here from now on.
01 May 2025
Fast and efficient.
28 April 2025
No personal touch
27 April 2025
The car was cleaned on the outside and vacuumed inside, an extra touch !
24 April 2025
Great service
23 April 2025
They have always provided great service
08 May 2025
Harry went above and beyond to ensure I was happy with my new car and kept me fully informed at all times