OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
140 ratings and 91 comments received in the last 90 days.
01 April 2024
Staff were always helpful no matter who you were dealing with
26 March 2024
Satisfied
23 March 2024
Sales person excellent
21 March 2024
Excellent service from start to finish.
21 March 2024
Yes I was happy a the guy had patience to go over all the buttons .
21 March 2024
Well informed staff
20 March 2024
Easy process, allowed time to look round cars without being hounded and great service from salesman
12 March 2024
The salesman was both efficient and fruendly throughout the total process
10 March 2024
All went well and in time.
19 April 2024
Booking in process was unnecessarily complex Have service plan so questions about type of service required confusing
19 April 2024
Car pickup and returned.
16 April 2024
Good customer service
15 April 2024
All the staff were excellent and they all did a fantastic job.
15 April 2024
Service and recall completed as expected
14 April 2024
Really friendly service compared to another MINI centre that I have experienced
14 April 2024
Car fixed on time. Good updates.car washed and footwells hoovered
13 April 2024
Good feedback on service conducted on the car. Great atmosphere in the garage, knowledgeable and friendly.
10 April 2024
The required work was done quickly and I was able to pick up my car two days later.
10 April 2024
I left being confident with the decision I have to make and knew exactly what options i had
18 April 2024
Staff were very helpful during the entire process. Always kept up to date with everything. Excellent customer care