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Customer Reviews

service

5

No hassle, first class service

09 January 2018

sales

2

Problems with Mini payment system

09 January 2018

sales

5

As above.

09 January 2018

sales

5

Always hassle-free service and am kept up to date

09 January 2018

service

5

Honest and sincere, called when they said they would

08 January 2018

service

5

Same as above

08 January 2018

sales

5

Again, great service.

05 January 2018

sales

5

Staff went through purchase step by step clearly and delivery date was sooner than anticipated.

04 January 2018

service

3

The service was good but 1) I was not offered a courtesy car while my car was being serviced (I had to rely on a taxi to get to, and back from, work) and 2) my sat nav maps were not updated as part of the reprogramming work - disappointed.

03 January 2018

service

5

Always receive great service from Douglas Park, friendly and professional

02 January 2018

service

5

Have been using Douglas Park for 9 years and 3 minis great sales and really good service department, the service manager is really good at his job and nothing is any bother to him.

02 January 2018

service

5

We recently experienced a glitch with our car and we were fitted in same day at a time yet suited is to get it checked. No probs.

01 January 2018

service

5

I can’t fault any of the service team at the garage. They really make me feel that they care

01 January 2018

sales

5

Easy easy easy to change vehicles

28 December 2017

sales

5

The whole experience from looking to buying to having every detail explained step by step by very competent , knowlegable staff.

27 December 2017

service

5

No complaints ... wish service was cheaper as could have got it done with frien for half price I paid !!!!!!...

23 December 2017

service

5

No problems everything straight forward

21 December 2017

sales

4

Nothing is ever perfect

21 December 2017

sales

5

Because I’m completely satisfied

20 December 2017

service

5

The people on the desk, the service manager, they all look after me and give me fantastic service. They are so helpful and open. No hidden costs. The mechanics do a great job and, and this is the best bit, the car gets a valet at the same time.

20 December 2017

service

5

They were happy to fit in with my schedule and got my car serviced, washed and returned in good time.

19 December 2017

service

5

Great service

19 December 2017

service

4

All problems major or minor are attended to ultimately.

19 December 2017

service

5

Issue was resolved promptly

19 December 2017

sales

5

excellent

18 December 2017

service

3

Same as above

18 December 2017

service

5

Friendly staff , great customer experience - always extremely helpful

15 December 2017

service

4

Overall you did fairly well

15 December 2017

service

5

MOT done promptly

14 December 2017

service

5

Parks Mini, Hamilton provided a very efficient routine service

14 December 2017

service

5

Always keep me informed of work to be done.

14 December 2017

sales

5

Great from start to finish

12 December 2017

service

5

Service was carried out as well as additional warranty work to expected standard.

12 December 2017

service

3.5

slightly longer wait than expected

12 December 2017

sales

5

I am aware it was rather a quick turn around for me but all questions were answered and the transaction from start to finish was excellent

12 December 2017

service

3

The disappointment re the interior clean

12 December 2017

service

5

Completed everything on time and car was available when requested.

08 December 2017

service

4

Total satisfaction

08 December 2017

service

5

Staff are friendly and professional. Work is always of a high quality

05 December 2017

service

5

The service team are very professional and accommodating.

04 December 2017

sales

5

The service was first class from start to finish.

04 December 2017

service

5

David knows everything about these cars and is always extremely helpful and customer friendly.Doris was also extremely helpful.

30 November 2017

sales

5

The car arrived a week ahead of schedule

24 November 2017

service

5

Always great service, friendly and welcoming staff.

22 November 2017

sales

5

I knew what I wanted and the staff helped get me the best deal. Quick turnaround. Kept up to date at every stage. Great service all round!

21 November 2017

service

3

I'm am phoning them later as they left 2 screws in the gear stick leather. They seem to be from the steering wheel front panel which is loose one side. It was in getting a new part due to cruise control failure coming on a lot

21 November 2017

service

5

From phone to collection, all staff very efficient and friendly.

19 November 2017

sales

5

The experience buying my car was easy

14 November 2017

sales

5

A lovely young man went over all controls on my new mini and sale guy Andy was great

09 November 2017

service

5

As above. The customer service is beyond exemplary.