OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
143 ratings and 95 comments received in the last 90 days.
18 March 2025
Wonderful service provided by the team at Douglas Park Mini in Hamilton. Very professional, provided excellent customer care from start to finish.
11 March 2025
The sales staff were first class and easy to deal with.
08 March 2025
Yvonne at mini Hamilton was fabulous. She is kind and puts no pressure on you to buy. She is easy to work with and tries to accommodate you as best she can.
05 March 2025
Great service from Lauren at Parks Hamilton this time.
04 March 2025
Harry was fantastic made the process effortless
03 March 2025
Yvonne was very knowledgeable and supported all my questions through the sale and purchase. Quick delivery
28 February 2025
So ported with a test drive appropriate time to go over the car
26 February 2025
Delivery arrived on date advised my dealer
23 February 2025
Yvonne Fairley, she was fabulous and the reason I went ahead with our purchase
21 March 2025
Yvonne was great gave us all the information we were looking for but was not overly pushy. She talked us through the car. She gave us a good test drive.
20 March 2025
Polite and helpful staff.
19 March 2025
the staff are brilliant, especially the young man at the Reception area who gives great customer care
19 March 2025
I find the staff to all be friendly and helpful. I would have given this 5 stars if I felt the issues with my car had been resolved however the car is still slow to respond to acceleration when in low revs
16 March 2025
Travel from Glasgow to Hamilton as service excellent compared to past experiences atMINI Pinkston Road Glasgow
15 March 2025
Great customer service
15 March 2025
Harry was very personable and knowledgeable about MINI's. Felt like a valued customer and enjoyed the process of ordering the new car. Test drive with Emily was fun and she was very patient with me driving an automatic for the first time.
12 March 2025
Requested a price supply and fit for mini front and rear dash cams. Still not received a reply from reception.
10 March 2025
Car was cleaned both outside and inside to a high standard
10 March 2025
Staff very professional
19 March 2025
It would have been 5 but delivery was delayed so meant I had to re arrange insurance